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App & Web Development

Microsoft Technologies

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Technology

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Our Microsoft Dynamics 365 Customer Support Services and Solutions

  • Microsoft Dynamics 365 Customer Support Consulting Services
  • Set up and Configure D365 Modules and Workflows to start building personalized customer support solutions.
  • SharePoint Integration with Your Dynamics 365 Customer Support Software Solution.
  • Build a Customized Application to Facilitate Seamless Customer interaction and issue resolution using D365 Customer Support CRM Modules.
  • Customize Sitemaps, Forms, and Various Views across your Customer Support Software Solution.
  • Build Custom Dashboards to Monitor Key Insights related to customer support and connect with CRM functionality.
  • Performance and Security optimization of Your D365 Customer Support CRM-based enterprise application.
  • Training and Coaching Solutions for the Application developed using Dynamics 365 Customer Support CRM Modules.
  • Build Custom Plugins and Scripts
  • Azure-Based Development of Customer Support Solutions.
  • Build a Custom Customer Support Portal using D365 Customer Support CRM modules.
  • Integration and Migration Services.
  • Post-development Support and Maintenance Services
Schedule Free Consultation

Get Started with Your Microsoft Dynamics 365 Customer Support Journey

With ChromeInfo Technologies, build a comprehensive and end-to-end customer support solution using Microsoft Dynamics Customer Support CRM Modules and improve the overall quality of your business’s client support framework. Organize critical workflows, facilitate advanced customer care, and issue resolution, automate key customer-centric tasks, generate personalized reporting, manage notifications, and boost customer loyalty through our personalized software development assistance.

We will help you ensure that a robust technology ecosystem is implemented using Dynamics 365 that acts as the backbone of your enterprise organization and improves end-customer retention significantly and constantly.

Discuss Your Requirements with Experts

Empower Your Company Representatives with D365 Customer Support CRM

Resolve customer issues faster with the power of Microsoft Copilot. Our Personalized Dynamics 365 Customer Support-based apps will help your representatives save significant time in diagnosing and troubleshooting end-user complaints through real-time insights and automated workflows.

Connect the end user with the best-fit customer support executive for faster issue resolution using our custom-made software solutions and boost business efficiency. Convert your end users into long-term customers with automation and streamlined workflows.

Book a Call with Our Consultant

Our Microsoft Dynamics 365 Customer Support Technology Stack

FRAMEWORKS

D365 Customer Support, Microsoft Power Platform, .NET Framework, .NET Core, D365 SDK, Copilot Studio

ARCHITECTURES

Cloud Based Architecture, Event Driven Architecture, Microservices based Architecture

FRONTEND

HTML, CSS, JavaScript, Unified Interface (UCI), React JS, Angular JS, Vue JS, TypeScript

BACKEND

C#, SQL Server, Json, HTTPS, REST, SOAP, GRAPH APIs

OTHERS

Azure, Visual Studio, Power BI, Microsoft Teams, Third Party Integrations

Avail Our No-Cost Risk-Free Trial Services

If you are looking for a reliable partner who can help you level up your customer support through personalized Microsoft Dynamics 365-based Software solutions, then our 80 Hours Risk-Free trial is for you. Simply assign us a small task upon which our developer will work for straight two weeks. Through this engagement, you can evaluate our technical, subject-matter, communication, and transparency-related strengths and build confidence in our services.

You will get daily project status reports and a two-week detailed report. Using all these, you can decide when and how to start the full software development project related to building a customer Support Solution for your business using the D365 technology stack. This trial is completely free of cost.

Start Your Free Trial Today

Our Case Studies

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Client Testimonials

This company provides exceptional service, showcasing expertise, adaptability, and a strong commitment to quality.
Head of Engineering & HR, HR Services Company
They’ve been impressive at scaling up or down, which has been truly helpful over the years.
Owner, Brainpod Multimedia
The project management is highly effective.
CEO, Financial Services Company
Once we give them a job and time frame, they meet it, and the results are quite astonishing.
CEO, RANS ELECTROMECHANICAL EQUIPMENT TRADING LLC
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Head of Engineering & HR, HR Services Company
Read More
"This company provides exceptional service, showcasing expertise, adaptability, and a strong commitment to quality."
Owner, Brainpod Multimedia
Read More
"They’ve been impressive at scaling up or down, which has been truly helpful over the years."
CEO, RANS ELECTROMECHANICAL EQUIPMENT TRADING LLC
Read More
"Once we give them a job and time frame, they meet it, and the results are quite astonishing."
CEO, Financial Services Company
Read More
"The project management is highly effective."
Previous
Next

Dynamics 365 Customer Support Frequently Asked Questions (FAQs)

Microsoft Dynamics 365 Customer Support is a Set of Cloud-based CRM Modules that help enterprise businesses build Personalized Customer Assistance and Issue Resolution Software Solutions based on the Microsoft technology Ecosystem.
Microsoft Dynamics 365 Customer Support provides a ready-to-implement set of features and functionalities that helps enterprise businesses develop and launch efficient AI-powered Customer Support tools. Build a Modern and Efficiency Customer Support Software that automates manual tasks, personalizes customer experiences, and boosts organizational productivity. Maximize ROI through consistent growth by converting customers into long-term associations.
ChromeInfotech has close to a decade of experience in building personalized customer support software solutions for enterprises using the D365 framework from Microsoft. We are a Microsoft Partner and trusted by clients across multiple industries to build automated and reliable customer support software solutions.
Yes, we will help you build custom APIs that will enable you to seamlessly integrate Microsoft Dynamics 365 Customer Support with your existing software ecosystem/legacy system. We will implement customized software integration methodologies like Data Synchronization, version control, encryption techniques, and more to ensure all your customer data flows smoothly across the entire customer support application.
Yes, we provide end-to-end support when it comes to building personalized customer support software solutions using the Microsoft Dynamics 365 Customer Support Framework. Our process starts with extensive consulting and understanding of business workflows and requirements where we map your customer support processes to relevant features and functionalities. Once everything is mapped correctly, we start with the development, testing, and deployment under the agile working methodology.

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