Our team worked on developing the Web and Mobile app of the My Cloud Dashboard Field Service Management Platform for service delivery entrepreneurs. It’s an all-in-one solution that automates scheduling, invoicing, and team coordination, enabling small to medium enterprises to streamline operations and scale efficiently. The cloud-based software platform features robust CRM, automated workflows, route optimization, and a driver app for iOS/Android.Â
We helped the client with multiple integrations, also to help hundreds of businesses boost productivity and customer satisfaction. This software was developed over a time span of 2+ years, and the key outcomes included reduced manual tasks, real-time tracking, and enhanced profitability for multiple field service industries.Â
Our client identified a gap in the market where on-site service business owners faced daily challenges in administrative tasks, scheduling, customer communications, and payments while scaling their operations. The client then came in touch with the ChromeInfotech team, and we helped them build an end-to-end implementation roadmap to develop the platform from the ground up. Recognizing the need for a tailored platform to address SME pain points, they partnered with ChromeInfotech to build an intuitive Field Service Management solution from their real-world insights.
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