Our team of experts worked on building a highly customized and comprehensive automated performance testing framework for a large-scale USA-based optical retail platform that serves hundreds of locations in the country. We took care of the entire project lifecycle end-to-end and leveraged the BigCommerce and CI/CD technologies to produce actionable performance reports after every testing execution cycle. The goal was to run performance tests, find bugs, and implement the changes ASAP, after identifying the root cause of business-critical bottlenecks.
We built an automated system such that it gave the business stakeholders continuous visibility into the health of the application before every market release. All issues were systematically logged, tracked, validated, and resolved using a structured defect management process. The end goal was a high-performing e-commerce application that functioned at peak performance across all traffic loads.
Our client is a USA-based optical business running an e-commerce website that serves hundreds of ZIP CODES. Their offerings included eye exams, prescription eyewear, contact lenses, and tele-optometry services. Their platform used to handle high transaction volumes across appointment bookings, product ordering, clinical workflows, and customer account management. But when the business scaled further to more locations and traffic increased 3X, they couldn’t sustain peak performance consistently.
System outages were reported multiple times, and that created a bump in the User Experience. To overcome this issue, they started looking for a reliable e-commerce development partner who could help them maximize the performance of their e-commerce platform, and that led them to connect with ChromeInfotech. After many discussions, we onboarded them full-time, and the project spanned building an automated and efficient workflow that would find, log, and rectify all major bottlenecks before major product releases.Â
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