Building a 24/7
Professional Medical
Transport Assistance Service.

Mobile

Project

StanPlus

Type of Work

App Design & Development

Platform

Android & Website

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The client’s vision for the future was to create India’s Largest Private Medical Helpline System consisting of private ambulances. The main objective was ‘to reduce the time an ambulance takes to reach a patient’.

Our client presented a staggering statistic which was like – “The current average time ranges from 15 minutes to 40 minutes for an ambulance to reach their respective locations.”

Through Stanplus, the key objective was to cater to the issue of optimizing the ambulance timing as per patient’s need and requirement. With the help of this huge network, matching patient to the nearest available hospital was to be made easier and convenient.

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About Client

Our client wanted an application to accomplish the idea of India’s Largest Private Medical Helpline System that further integrates with private ambulances accordingly. The main objective that was behind it was ‘to reduce the time an ambulance takes to reach a patient’. The current average time ranges from 15 minutes to 40 minutes for an ambulance to reach their respective locations. This app will be the answer to this issue of optimizing the ambulance timing according to the patient’s need. With the help of this huge network, we can match the patient to the closest hospital with the required facilities.

laptop ambulance mobile

Ambulance

Funding

Right from
DESIGNING THE PLATFORM ARCHITECTURE to
DEVELOPING and LAUNCH.

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Delivering a FULL-FLEDGED
APP & WEB DEVELOPMENT ASSISTANCE
Created Something of Long Lasting Value.

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ITS ALL ABOUT THE EXPERIENCE DELIVERED TO
THE USERS BY MAKING RELEVANT DECISIONS.

Architecture
Stable App Architecture
No Bugs and Loopholes to exploit
Architecture
Architecture
Simple and User Friendly UX
Perfect Balance Between Visual and Textual Components
Architecture
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Have a Similar Idea in Mind but Struggling to Bring Your Vision to Reality?

If you think you are the next in Line for creating something of LONG LASTING VALUE and
UNIQUE EXPERIENCE for the healthcare industry, you should be

DOING THE RIGHT THING AT THE RIGHT TIME.... ____
Stan Air

Creating Something
Unconventional

StanAir

An easy way to book your AIR AMBULANCE

For Providing Medical Transport Assistance to those who needed to
be transferred long distance in case of severe emergency.

Bridging the gap between QUALITY HEALTHCARE ASSISTANCE and DISTANCE

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Prespective Of Stan Plus
through the eye of:
There are three prespectives of this App by which whole process takes done properly.

Patient. This is the patient under health care that can falls into any of the three categories-

  • Person waiting for adequate healthcare.
  • Someone receiving a particular healthcare.
  • Somebody who has already received any kind of healthcare assistance in the past.

There is considerable lack of agreement about the precise meaning of the term patient who is in need of an Ambulance.

Driver. The driver will pick up the patient from his/her location and will drop at the nearest hospital.

Dispatcher. The Dispatcher will book the request for the ambulance and receive messages from the patient and even can chat with the patient.

Ambulance
03
Understanding the Systematic Workflow of the Platform

There are three perspectives to this app that are – Patient: who is in need of an Ambulance, Driver: who will pick-up the patient and drop at the nearest Hospital and Dispatcher: who will make the Booking request for the ambulance.

Below are mentioned the step-by- step procedure on how the application actually works in real- time:

Background

Step 1

The process of this On-demand Ambulance app will begin once the call is made to the dispatcher.

Call To Dispatcher

Step 2

Then a request will be created at the hospital respective to the call.

Call Request

Step 3

Based on the requirement and availability of the ambulance the request will be accepted or rejected.

Accept Request

Step 4

Once the request is accepted, the ambulance will reach the mentioned address to pick-up the patient.

Pick Up Patient

Step 5

The next step will be to drop-off the patient at the hospital for medical assistance.

Drop Off Patient

Step 6

Once the service request is complete the ambulance will be back on the StanPlus stand.

Stan Plus Stand

Step 1

The process of this On-demand Ambulance app will begin once the call is made to the dispatcher.

Call To Dispatcher

Step 2

Then a request will be created at the hospital respective to the call.

Call Request

Step 3

Based on the requirement and availability of the ambulance the request will be accepted or rejected.

Accept Request

Step 4

Once the request is accepted, the ambulance will reach the mentioned address to pick-up the patient.

Pick Up Patient

Step 5

The next step will be to drop-off the patient at the hospital for medical assistance.

Drop Off Patient

Step 6

Once the service request is complete the ambulance will be back on the StanPlus stand.

Stan Plus Stand
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Ambulance
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Building a Successful Prototype - Our Approach
Simplifying the functionality while keeping the in-app navigation as convenient as possible for the Ambulance Drivers

Initially, the idea was to create a Minimum Viable Product that needed just a click or two for the patient to book an ambulance via the app. Similarly, we wanted to make sure that the driver won’t be puzzled in accepting the request and navigating to the exact location. The main challenge was to come up with most effective yet efficient features during the initial stages. Then adding other helpful features in the following stages.

For example, we did not intend to add the ‘Book Later’ option to the app as our goal was to make a Minimum Viable version of the app. But when compared to the real-world scenario, the Book Later option seemed realistic as well as a necessary requirement for the app. Because this feature will allow the user to reach hospitals for future doctor appointments.

We did not include the Driver Mapping option to multiple ambulance and QR code scanning in the very first version of our wireframes. But in the second version, we added these functionalities to make the platform much more convenient to use. After juggling between the pros and cons of multiple possibilities, we achieved a frictionless user experience for the Stanplus Platform.

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Minding the User Experience With a Mind Map

For better and clear visualization of our thoughts, we created a ‘Flow Diagram’ first on end-to- end Ambulance Booking System. Starting with the user calling the dispatcher at the center. Now the dispatcher will find the ambulances best suitable for the particular situation based on the category and facilities selected by the user. A request will be broadcasted then to all the shortlisted ambulances. Here, the driver can accept or rejects the request in a defined time-frame. If the driver rejects the request then the same request will be forwarded to the next nearest driver that is available in the loop. If a situation occurs where no driver is found then a notification will be sent back to the dispatcher.

Ambulance App Flow

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Dispatcher App Flow

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User Experience

UX of app is pretty simple and user friendly. There is no any excess detail or element. Everything has only one aim to make customer life easier.

  • Spalsh Screen
  • Login
  • Ambulances
  • Spalsh Screen
  • Login
  • Spalsh Screen
  • Login
  • Ambulances
  • Ambulances
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    Colors & Typography
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    SOFT YELLOW GREEN

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    CHARTAREUSE GREEN

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    CADET BLUE

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    AQUAMARINE

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    San Francisco
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    Technology Used
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    Final Results

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