There are three perspectives to this app that are – Patient: who is in need of an Ambulance, Driver: who will pick-up the patient and drop at the nearest Hospital and Dispatcher: who will make the Booking request for the ambulance.
Below are mentioned the step-by- step procedure on how the application actually works in real- time:
Step1 - The process of this On-demand Ambulance app will begin once the call is made to the dispatcher.
Step2 - Then a request will be created at the hospital respective to the call.
Step3 - Based on the requirement and availability of the ambulance the request will be accepted or rejected.
Step4 - Once the request is accepted, the ambulance will reach the mentioned address to pick-up the patient.
Step5 - The next step will be to drop-off the patient at the hospital for medical assistance.
Step6 - Once the service request is complete the ambulance will be back on the StanPlus stand.
At the first glance, this project seemed to be a piece of cake but as we dig deeper many complications were surfaced. All the debates lead us to one question:
How can we simplify the functionality while keeping the in-app navigation as convenient as possible for the Ambulance Drivers?
Initially, the idea was to create a Minimum Viable Product that puts the patients at ease by booking an ambulance for them in just a click or two. Similarly, we wanted to make sure that the driver won’t be puzzled in accepting the request and navigating to the exact location. The main challenge was to come up with most effective yet efficient features during the initial stages. Then adding other helpful features in the following stages.
For example, we did not intend to add the ‘Book Later’ option to the app as our goal was to make a Minimum Viable version of the app. But when compared to the real-world scenario, the Book Later option seemed to be realistic as well as a necessary requirement for the app. Because this feature will allow the user to reach hospitals for future doctor appointments.
We did not include the Driver Mapping option to multiple ambulance and QR code scanning in the very first version of our wireframes. But in the second version, we added these functionalities in the following iteration. To build a frictionless user experience requires quite a juggling of pros and cons of possibilities resulting in tons of meeting discussion at ChromeInfotech.
Stan Plus is a mobile app that is based on the issue that requires to be solved. ChromeInfotech has successfully designed and developed an app that is highly interactive and efficient. Stan Plus provides 24/7 emergency medical transportation support and has raised $1.1 Million in Seed Funding.
Requesting Ambulance for Patient